Leadership
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How Do You Manage a Disruptive Employee, Especially in a Union?
- November 10, 2021
- Posted by: David Marshall
- Category: Business, Leadership, Management, Safety
No CommentsOne of the most difficult things to do in a manufacturing operation is to fire union employees. Unions have historically played an important role in establishing workers’ rights and guaranteeing their safety. But there are some workers who take advantage of the union and hide behind it when they’ve been doing poor quality work or
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How Do You Get Executives to Clean Toilets?
- October 27, 2021
- Posted by: David Marshall
- Category: Leadership, Management
Years ago, when I was at Robroy, I made it a condition that everyone had a turn cleaning the toilets. And that went for the executives, too; I even took a turn. So someone asked me, how do you get executives to clean toilets? Short answer? It’s a condition of employment. If you don’t do
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Corporate Buyers Should Leave Acquired Companies Alone
- August 25, 2021
- Posted by: David Marshall
- Category: Business, Leadership
Every successful company that has a product or service has a culture of its own that developed around it. Successful companies have found the secret to making their culture function to become one of the leaders in their field, which made them an attractive target for acquisition or merger by corporate buyers. This is how
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Don’t Overlook Older Workers In Your Hiring
- August 11, 2021
- Posted by: David Marshall
- Category: Leadership, Management
We’re in a hiring crunch in the United States, especially in the manufacturing industry. Yes, there are issues in the fast food and service-related industry, as people aren’t going back to work even as states end their unemployment support of $300 per week. Many people blame the low salaries fast-food workers are getting (which is
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The Annual Performance Review Is a Terrible Waste of Time
- July 21, 2021
- Posted by: David Marshall
- Category: Leadership, Management
The Annual performance review is a terrible waste of time and a terribly inefficient method of creating improvements in your associates. For one thing, if you are measuring everything in your operation, from the associates working on the floor to the back-office staff, they know when there’s a problem almost immediately. They don’t need to
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Be Humble Enough to Learn from Everyone
- July 7, 2021
- Posted by: David Marshall
- Category: Innovation, Leadership, Management
Managers and executives often suffer from the belief (the conceit?) that they should have all the answers, should know how to do everything, and should be the smartest person in the room. The problem is they become bottlenecks, assume they’re the only ones with all the answers, and will often require associates to carry out
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Guest Post: William “Spanky” Gibson, USMC, Retired on Leadership
- June 2, 2021
- Posted by: David Marshall
- Category: Leadership
William “Spanky” Gibson is a retired U.S. Marine and the board president of the Oklahoma Veterans Project. Robroy hired Spanky Gibson to speak at, and emcee, several of our events over the years. I asked him to share a blog article about his experiences working with Robroy and his thoughts on leadership. As Marines and
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The Importance of Cross-training and Succession Planning in the Days of COVID
- May 5, 2021
- Posted by: David Marshall
- Category: Leadership, Management
When companies are running short of employees and can’t find people to fill the vacancies they do have, they run into all kinds of problems. In the everyday world, we can see it in fast food restaurants that can’t find enough people to fill their openings. They’re closing their stores an extra day per week
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Want to Be Lean? Improve Customer Value
- April 21, 2021
- Posted by: David Marshall
- Category: Leadership, Manufacturing
So many companies have bought into the Lean philosophy, which can be downright silly at times. Not that the idea of streamlined operations is silly. Not at all. When I think of all the money companies have wasted over the years with bloated operations and “that’s the way we’ve always done it thinking,” I imagine
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A Crisis Really Determines What Kind of Leader You Are
- March 24, 2021
- Posted by: David Marshall
- Category: Leadership, Management
“In a crisis, don’t hide behind anything or anybody. They’re going to find you anyway.” — Bear Bryant, former Alabama football coach. The way you handle a crisis shows what kind of leader you are. Are you like many other executives who are afraid and hide in their office? Do you send out your PR