Management
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Three Ways to Fix Your Supply Chain Right Now
- November 17, 2021
- Posted by: David Marshall
- Category: Business, Management
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There are shortages and inflation throughout the country, thanks to a number of supply chain issues. Container ships are stacked up outside different west coast ports, there are labor shortages to unload and reload container ships, and there are shortages of labor to make parts and goods here in the United States. But all is
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How Do You Manage a Disruptive Employee, Especially in a Union?
- November 10, 2021
- Posted by: David Marshall
- Category: Business, Leadership, Management, Safety
One of the most difficult things to do in a manufacturing operation is to fire union employees. Unions have historically played an important role in establishing workers’ rights and guaranteeing their safety. But there are some workers who take advantage of the union and hide behind it when they’ve been doing poor quality work or
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How Do You Find Leaders In Your Organization?
- November 3, 2021
- Posted by: David Marshall
- Category: Management, Manufacturing
There’s no one best source for hiring leaders for your organization. Some will insist on only promoting from within, moving people up the corporate structure as the opportunities arise. Others believe you need a fresh pair of eyes in certain leadership roles, so they’ll hire outsiders to come in and lead the organization. I often
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How Do You Get Executives to Clean Toilets?
- October 27, 2021
- Posted by: David Marshall
- Category: Leadership, Management
Years ago, when I was at Robroy, I made it a condition that everyone had a turn cleaning the toilets. And that went for the executives, too; I even took a turn. So someone asked me, how do you get executives to clean toilets? Short answer? It’s a condition of employment. If you don’t do
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Don’t Overlook Older Workers In Your Hiring
- August 11, 2021
- Posted by: David Marshall
- Category: Leadership, Management
We’re in a hiring crunch in the United States, especially in the manufacturing industry. Yes, there are issues in the fast food and service-related industry, as people aren’t going back to work even as states end their unemployment support of $300 per week. Many people blame the low salaries fast-food workers are getting (which is
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Is Slow to Hire, Fast to Fire Still Important in a Slow Job Market?
- August 4, 2021
- Posted by: David Marshall
- Category: Business, Management
Slow to hire, fast to fire as a management philosophy still matters, even now, in today’s labor market. The job talent pool is pretty shallow these days, with worker shortages in manufacturing, and there’s a concern that if you hold out for the best possible talent, those candidates may be gone by the time you’re
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How Can You Solve a Worker Shortage Right Now?
- July 28, 2021
- Posted by: David Marshall
- Category: Business, Management, Manufacturing
There are worker shortages right now in all kinds of industries, from the restaurant industry to office workers to manufacturing. There are a variety of causes, like the fact that we’re paying people more not to work than what they were being paid to work. Or that some people don’t want to return to the
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The Annual Performance Review Is a Terrible Waste of Time
- July 21, 2021
- Posted by: David Marshall
- Category: Leadership, Management
The Annual performance review is a terrible waste of time and a terribly inefficient method of creating improvements in your associates. For one thing, if you are measuring everything in your operation, from the associates working on the floor to the back-office staff, they know when there’s a problem almost immediately. They don’t need to
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The Person Closest to the Problem Often Knows How to Solve the Problem
- July 14, 2021
- Posted by: David Marshall
- Category: Management, Manufacturing, Measurement
A recent article in IndustryWeek, Once Led Through Fear, a Small Manufacturer Reimagines Itself, got me to thinking about who I often relied on to solve problems in our manufacturing plant. Last week, I talked about how as a manager, I had learned early on to ask people to “show me” whenever they were dealing
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Be Humble Enough to Learn from Everyone
- July 7, 2021
- Posted by: David Marshall
- Category: Innovation, Leadership, Management
Managers and executives often suffer from the belief (the conceit?) that they should have all the answers, should know how to do everything, and should be the smartest person in the room. The problem is they become bottlenecks, assume they’re the only ones with all the answers, and will often require associates to carry out