management
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How I Handled Interpersonal Conflict Between Employees
- October 17, 2018
- Posted by: David Marshall
- Category: Leadership, Management
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It’s inevitable that you’re just not going to like someone at work. They’ll rub you the wrong way, get under your skin, and generally irritate you with everything they say and do. Don’t worry, they feel the same way about you too. But even if this is the case, I never wanted — or allowed
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The Secret to Managing Discipline in a Large Business Setting
- October 10, 2018
- Posted by: David Marshall
- Category: Manufacturing, Measurement, Productivity
Managing discipline in a large company starts with the hiring process. I’ve always believed in hiring slow and firing fast. But I also had a rule that nobody could be fired without my permission. What that meant was any issue that looked like it could end in termination would elevate to me so a manager
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How Much Influence Should Employers Have In Employees’ Personal Lives?
- September 26, 2018
- Posted by: David Marshall
- Category: Business, Management
There are all kinds of stories about social media misbehavior. In the early days of social media, there were plenty of stories about people who would complain about their jobs or their supervisors on Facebook and Twitter only to be fired once the company found out about it. Even today, there are stories of people
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Four Strategies for Reducing Workplace Injuries
- September 12, 2018
- Posted by: David Marshall
- Category: Management, Manufacturing, Safety
When you run a manufacturing facility, one of your biggest concerns could/should/will always be workplace injury. Manufacturing, with all of its moving parts and massive machines, are a risky place to work. And you can talk about safety all you want, but that doesn’t mean your workers will necessarily be safer. When I was at
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How to Avoid Business Debt
- August 29, 2018
- Posted by: David Marshall
- Category: Business, Measurement
Business debt is the one killer to a company’s bottom line, and you need to avoid it whenever possible. If you’re not careful, you can get in over your head and spend most of your profits trying to dig out from it. Whenever I had a position of leadership in any organization, I always brought
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How to Earn Loyalty of Your Associates and Partners
- August 22, 2018
- Posted by: David Marshall
- Category: Leadership, Management
I shake my head sometimes when I hear executives complain about the lack of loyalty from their employees, and yet they never hesitate to lay off a bunch of them just to keep their shareholders happy. They treat their employees like replaceable cogs in a machine but are surprised when their employees leave for another
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Why You Should Measure Your Scrap Output?
- July 3, 2018
- Posted by: David Marshall
- Category: Manufacturing, Productivity
In the past I’ve talked about the importance of measuring every part of a manufacturing company, from machine output to associate productivity. I’ve even said the back office people should be quantifiably measured too, including departments like HR and Purchasing, and even the executives. That also means measuring your scrap output. While it may seem
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How I Saw Leadership and Commitment Modeled (Guest Post by Jack Floyd)
- June 6, 2018
- Posted by: David Marshall
- Category: Leadership
I recently had a chance to ask some of my old friends and reps to contribute a guest article to my blog. “What do you want us to write about?” they asked. “How about something you’ve learned in our years working together?” I said. In all my years working with David, I learned the importance
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Nepotism Destroys Company Culture & Productivity
- May 30, 2018
- Posted by: David Marshall
- Category: Management, Productivity
If there’s one thing I don’t like about companies is nepotism. If you’re in a family business, nepotism is a productivity killer. And it was certainly the cause of a lot of my headaches when I first started working at Robroy. In those early days, we were running three 8-hour shifts in the factory, and
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Leadership Sets the Tone for the Whole Company
- May 16, 2018
- Posted by: David Marshall
- Category: Leadership, Management
In March and April, I talked about a couple of the major mistakes leaders can make, such as 1) Not asking for help; and 2) Keeping your weakness a secret. That’s a problem with a lot of leaders. We think we’re supposed to know everything. That if we’re in charge, it must be because we’ve