David Marshall
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How We Turned a 10-Day Inventory Process Into a One-Day Process
- April 12, 2017
- Posted by: David Marshall
- Category: Management, Productivity
No CommentsIt’s an inventory cage match! Justin Case versus Justin Time Can you imagine running a factory or business where it takes you 10 days just to do a basic count on your inventory? One of the problems is you might count something on Day 1 only to have to recount it because it’s been used
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How We Managed a Factory Fire in Texas While I was in Dubai
- April 5, 2017
- Posted by: David Marshall
- Category: Business, Management, Safety
Always hire good people. If there’s a problem, they’ll take care of it. Several years ago, I was in Dubai on a business trip, and I had just gone to bed. It was 10:30 pm local time, an 8 hour difference between me and our factory in Texas. The phone rang and jolted me awake.
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Three Major Benefits From Changing Our Factory Layout
- March 29, 2017
- Posted by: David Marshall
- Category: Innovation, Manufacturing
A couple weeks ago, I talked about how we made some changes at Robroy when I first took over as president and COO. One of the first things we did was to do completely change our factory layout. When I first got there, the company and the plant was 40 years old. When the plant
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How to Deal With a Naked Guy in Your Rafters
- March 22, 2017
- Posted by: David Marshall
- Category: Management
I saw a lot of things in my days as president and COO of Robroy Industries. But never in my 21 years did I expect to see a naked man in the rafters. It seems the man, we’ll call him Randy, had been doing the same job every day for 25 years. He was an
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How I Doubled Output By Cutting Head Count by Nearly Half
- March 15, 2017
- Posted by: David Marshall
- Category: Business, Management, Manufacturing, Productivity
When I first started with Robroy, we needed an awful lot of cleanup, not only because the facility was dirty, but because there was a lot of nepotism in the organization that resulted in an awful lot of unproductive people working for us. Nepotism is never a good idea in an organization, and we had
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The Time I Locked My Own Son Out of a Meeting for Being Late
- March 8, 2017
- Posted by: David Marshall
- Category: Management, Productivity
I’m one of those sticklers for timeliness. You know, “early is on time, on time is late.” That idea was drummed into me very early on in my career. It means if you have a meeting at 10:00 a.m., you don’t show up at 10:00. You show up at 9:55 so you’re ready to start
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Use Plant Workflow Measurement to Manage EPA Requirements and Reporting
- February 22, 2017
- Posted by: David Marshall
- Category: Manufacturing, Measurement, Safety
In a previous article, I talked about the importance of plant workflow measurement to determine a plant’s productivity, such as a machine’s downtime or an associate’s total productivity. With a plant workflow system, associates can self-manage their own performance, and you can be alerted early to potential problems with machines, before a breakdown ever occurs.
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Improve Productivity and Morale by Reducing Interruptions
- February 15, 2017
- Posted by: David Marshall
- Category: Innovation, Manufacturing, Measurement
There are a number of factors that go into improving productivity of your associates, and by extension, your plant workflow. Not only do you get more things done, but you can make your associates happier to boot. Keeping associates productive throughout their shift with as few interruptions as possible actually enhances morale, and makes their
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Optimizing Productivity Through Plant Workflow Measurement
- February 1, 2017
- Posted by: David Marshall
- Category: Business, Manufacturing, Productivity
In a manufacturing operation that measures everything, it’s especially important to measure the operational time of your plant and its associates, to ensure they’re being as productive as possible. Some people call this measurement “time keeping,” but that term can also be confused with associates clocking in and out in the course of a normal
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Good Customer Service Means Never Having to Say You’re Sorry
- January 25, 2017
- Posted by: David Marshall
- Category: Business, Manufacturing, Measurement
An organization needs a good customer service department, but their job could be a whole lot easier if the organization itself focused on “never having to say they’re sorry” as well. I don’t mean adopt an uncaring attitude that ignores a customer’s issues. I mean deliver a quality product on time at a fair value