relationships

  • Building Relationships and Partnerships are More Important Than a Transaction

    • November 11, 2020
    • Posted by: David Marshall
    • Category: Business, Management
    No Comments
    A handshake. Relationships are more important than transactions. Don't ruin a good relationship over a few dollars.

    An email from my friend, Richard Croyner, reminded me about some advice I had given about how building relationships and partnerships are more important than transactions. He said, “I have spent 35 years in the transportation and supply chain industry and so many people look at this segment of business as a transaction — you

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  • Kris Kumnock: Win Hearts With Iconic Events

    • December 12, 2018
    • Posted by: David Marshall
    • Category: Leadership
    No Comments
    Kris Kumnock, a great organizer of iconic events.

    I recently had a chance to ask some of my old friends and reps to contribute a guest article to my blog. “What do you want us to write about?” they asked. “How about something you’ve learned in our years working together?” I said. I’ve been in the “iconic event” business for several years, helping

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  • How the Mike Pence Rule is Hurting Corporate America

    • February 28, 2018
    • Posted by: David Marshall
    • Category: Management
    No Comments
    The Mike Pence Rule says men shouldn't meet with women one-on-one for business, which hurts the woman's professional development.

    Several months ago, I published an article where I said I was totally against romantic relationships in the workplace. And after the #MeToo campaign has brought forth countless stories of sexual harassment, assault, and mistreatment of women to light, I was glad we had such a policy. Not because I hate romance or think people

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  • Having a Successful Business Means Having Successful Long Term Relationships

    • November 8, 2017
    • Posted by: David Marshall
    • Category: Management
    No Comments
    Downtown Gilmer, Texas. It's a bit small, but we were able to have a successful business thanks to our associates as well as our outside specialists.

    When your business is in a small rural area, like Gilmer, Texas (where Robroy Industries is located, nearer to Shreveport, Louisiana than Dallas), it can be pretty difficult to attract high-powered help, because they would have to relocate. It’s hard to get big city people to move to a small town. Then again, if you’re

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  • If You’re Going to Do Something, Do It Right or Don’t Do It

    • July 27, 2017
    • Posted by: David Marshall
    • Category: Business, Management
    No Comments
    If you're going to do it right, make sure even your venue is a five-star one.

    A few months ago, after I left Robroy and started my own consultancy, I received a very nice note from an old manufacturer’s rep named Jack, and it brought back a lot of memories. David, I keep up with you through Brian C. and John S.. I’ll never forget you calling me when you got

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