product development

  • Customer Confidence is Lost or Gained on Product Quality

    • May 29, 2019
    • Posted by: David Marshall
    • Category: Business, Manufacturing, Productivity
    No Comments
    Ribbons from the state fair. I wish they gave these out for product quality; we surely would have won a few.

    A couple of weeks ago, I talked about how my old company changed an industry-standard method of production and acceptance of product quality by creating our own homegrown manufacturing process and instituting a policy of measuring every step of the process including cleanliness of the raw materials. Before that time, the standard reject rate was

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  • How Did We Prototype New Products and Research New Ideas?

    • September 19, 2018
    • Posted by: David Marshall
    • Category: Innovation
    No Comments
    A lot of prototyping can be done with 3D printing nowadays.

    Whenever we worked on new products at Robroy, we would often have to prototype them, as well as research new ideas that would lead to new processes and systems. Of course, we couldn’t just create a new product and start producing it en masse; we had to research it, prototype it, and test it before

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