culture

  • Can You Create a Business Culture?

    • May 9, 2018
    • Posted by: David Marshall
    • Category: Business, Leadership, Management
    No Comments
    A foosball table in an office can often be an indicator of the business culture in the office.

    An important part of a business, it’s very identity, is its culture. And it’s possible to develop one, but it’s largely intangible. It’s a collective attitude, not something you can put your finger on. It becomes an intellectual and emotional thing, like enthusiasm. Some companies try to manufacture a culture by recreating many of the

    read more

  • Improving Culture = Increased Productivity

    • August 25, 2016
    • Posted by: David Marshall
    • Category: Business, Measurement
    No Comments
    Fancy line graph on world map. Increased productivity doesn't always mean working faster, it means solving problems upstream.

    At one point I found out that 40% of all our invoices that were sent to customers came back as debit memos. That means there was something wrong with it, and it needed to be fixed on our end. If we wanted increased productivity in the back office, we had to figure out why this

    read more