business
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How to Work With a Manufacturing Consultant
- January 26, 2020
- Posted by: David Marshall
- Category: Business, Manufacturing, Productivity
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Manufacturers that want to work with a manufacturing consultant can easily find someone who will walk into your business, pick your pockets, and leave, never feeling a sense of ownership of the outcome. But very few consultants can actually deliver on the improvements they promise, so the best way is to pay a manufacturing consultant
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How Can Lenders Help Small Businesses to Grow and Succeed
- November 6, 2019
- Posted by: David Marshall
- Category: Business, Manufacturing
I’m not a fan of business credit or companies taking out big bank loans in order to buy a piece of equipment. When I was the President of Robroy, I always made sure we had the cash available to purchase machinery, and that there was an ROI to replace what we had spent. However, there
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How to Avoid Business Debt
- August 29, 2018
- Posted by: David Marshall
- Category: Business, Measurement
Business debt is the one killer to a company’s bottom line, and you need to avoid it whenever possible. If you’re not careful, you can get in over your head and spend most of your profits trying to dig out from it. Whenever I had a position of leadership in any organization, I always brought
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The Power of Three: How We Owned Three Brands and Ran Three Sales Forces
- December 13, 2017
- Posted by: David Marshall
- Category: Business
When you’re a manufacturer with a national reach, you’ll often work with manufacturers reps as well as your own sales force. In fact, your sales force will often call on the manufacturers reps as part of their territory. Manufacturers reps often have access to projects and clients that you might not otherwise get because they
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Treat People Fairly, and They’ll Be Fair With You
- August 9, 2017
- Posted by: David Marshall
- Category: Business, Leadership
I’ve always tried to treat people fairly, even going above and beyond what’s expected of me. I’ve been in more than a few situations that I didn’t need to do this. I wouldn’t have done anything wrong, and I could have received a small benefit to myself in the end. But by treating the other
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Good Customer Service Means Never Having to Say You’re Sorry
- January 25, 2017
- Posted by: David Marshall
- Category: Business, Manufacturing, Measurement
An organization needs a good customer service department, but their job could be a whole lot easier if the organization itself focused on “never having to say they’re sorry” as well. I don’t mean adopt an uncaring attitude that ignores a customer’s issues. I mean deliver a quality product on time at a fair value